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Originally Posted by Rainman
There is no need for any staff on a player-run server, none at all.
Setup the help system to post to a bugtracks database, and email them back the answer to the problem. 95% of pages are not related to in-game at all. The other 5% can be solved through an automated stuck menu.
If you get an email and the problem needs to be solved in game, then "you" login and fix it.
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Those are my feelings exactly. I don't see the need for GM's at all. My three admins should be fine :-)
I am not convinced that a player shard needs GM's at all.