Go Back   RunUO - Ultima Online Emulation > RunUO > New Join Forum

New Join Forum So your new to RunUO and looking to work with people that are new, this is the place.

Reply
 
Thread Tools Display Modes
Old 01-27-2005, 04:40 PM   #1 (permalink)
Forum Newbie
 
stooge's Avatar
 
Join Date: Dec 2004
Location: Moronica
Age: 35
Posts: 99
Exclamation Subscribed in wrong place

I really need an Admin to help me out.

I wanted to subscribe for a Lifetime Membership and I accidentally used the Donate button.
It took me a few hours to realize my error but as soon as I realized the error I IMMEDIATELY contacted the customer support contact for the PayPal transaction (Ryan@RunUO.Com) and explained my error. I have not heard back. I even posted in the forum in another section about my error. I have had no repsonse. I PM'd the admin and have heard no response. I even called the 317-491-3217 customer support number twice and was forwarded to a voicemail box (where I left a message) and have had no response. I even called PayPal to see if they could help since the funds hadn't cleared yet.

All I want is acknowledgement that SOMEONE at RunUO.com has received my numerous messages. I know it wasn't smart of me to listen to the guy in the "75% off.." forum who said the Subscribe button was the Donate button (when Ryan said to go through User CP). I know this. I was eager to Subscribe and messed up. If I had enough money I'd go subscribe the right way AND make the 25$ I sent as a donation, BUT I don't have enough money to Donate AND Subscribe right now and I don't want to miss the 75% off a Lifetime membership promotion.
Please help.

For Duty & Humanity!


POTS
stooge is offline   Reply With Quote
Old 01-27-2005, 04:44 PM   #2 (permalink)
Forum Expert
 
stormwolff's Avatar
 
Join Date: Nov 2003
Location: The Internet
Age: 28
Posts: 3,510
Default

Your best bet for contacting ryan my be in irc chat.

Good news is it looks like lifetime subs will soon be the only option and they will only cost $25 so if they don't fix your error you don't need to worry about the price going back up.
stormwolff is offline   Reply With Quote
Old 01-27-2005, 04:45 PM   #3 (permalink)
Forum Newbie
 
stooge's Avatar
 
Join Date: Dec 2004
Location: Moronica
Age: 35
Posts: 99
Default

Quote:
Originally Posted by stormwolff
Your best bet for contacting ryan my be in irc chat.

I tried that last night too, forgot to mention that. I htink he was AFK last night but I'll try again right now.
stooge is offline   Reply With Quote
Old 01-27-2005, 04:56 PM   #4 (permalink)
Forum Newbie
 
stooge's Avatar
 
Join Date: Dec 2004
Location: Moronica
Age: 35
Posts: 99
Default

Quote:
Originally Posted by stooge
I tried that last night too, forgot to mention that. I htink he was AFK last night but I'll try again right now.
I was able to contact Ryan in IRC and lucky for me he says he can help me.

*exhales in relief*

Edit:

People, don't be a stooge. Ryan's instructions for subscribing are clearly stated by him. You go through User CP. Do NOT use the Donate button to Subscribe. It will cause all sorts of pains in the arse for Ryan if he had to fix all our mistakes. I'm lucky Ryan didn't tell me, "Tough titty." He's a good man.
stooge is offline   Reply With Quote
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC5