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| Server Support on Windows Get (and give) support on general questions related to the RunUO server itself. |
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#1 (permalink) |
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Lurker
Join Date: Apr 2006
Posts: 4
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I have setup the server, run the command window. Then with my uo updated only to 5.091 I use UO gateway to try to connect to my server locally, using 127.0.0.1 and I get this message.
"We are unable to authenticate your login. Usually this means that either a newer client patch is now available, or that the account name or password you provided are incorrect. Please check your Caps Lock key and try reentering your account name and password. Please restart your client if you continue to receive this error. If this is a new account your account may not be active yet, please try again shortly. If you continue to experience problems please contact customer support." I do not have any firewalls running or anything of that sort. Also I check the command window and it doesnt even show my client connecting to the server so the user name and password is not even reaching that far. Any suggestion!? Thanks in advance. |
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#2 (permalink) |
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Forum Expert
Join Date: Sep 2004
Age: 31
Posts: 677
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Are the ports forwarded? Did you remove the encryption in UOGateway?
__________________
Please don't preach to me. You won't convert me. You won't convince me. I am me and you are you. I will respect you because that's who I am. Disrespect me, and you've only proven who you really are. |
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#4 (permalink) |
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Lurker
Join Date: Apr 2006
Posts: 4
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Well I found out part of the problem was that I had the .NET framework 3.5 which doesn't seem to work for me with my RunUO server. But now I am having a different problem, my RunUO server detects me attempting to connect and disconnects me saying im encrypted even though in uo gateway it is set to remove encryption. Is it a uo gateway problem or something else? Is there a way to manually fix this problem and or by pass it?
****UPDATE**** Okay for some reason it just let me pass that not sure why, but now the game itself hangs at the verifying account, but the cmd window shows the connection, and disconnects me after a bit due to inactivity. Why isn't the window moving passed the account verification? Last edited by Rev0lution; 08-13-2007 at 08:11 PM. |
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#7 (permalink) |
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Newbie
Join Date: Jul 2007
Posts: 22
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Help, as well. I apologize in advance for being a newbie, lamer, and all of those other maladies borne of non-exposure and the resulting but inevitable inexperience.
My (current ..., I'm sure I will surface many others along the way) problems parallel those in this thread. My client and server reside on the same PC. It is running Windows XP, SP2 with .Net 2.0, RunUO2.0RC1, UO Gateway to 127.0.0.1 "After saying I was encrypted even though I specified the contrary in UO Gateway all of a sudden for reasons not clear to me I was allowed beyond that complaint. Now the command window shows the connection, but shortly thereafter disconnects me due to inactivity. Why isn't the window moving passed the account verification?". I echo the question. I am still digging to find out what I am doing wrong and hope to be able to share a solution. But I certainly welcome any guidance from those who have blazed the trail the hard way. Thanks, Steph |
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#8 (permalink) |
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Newbie
Join Date: Jul 2007
Posts: 22
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Here are some details of what I am seeing ...
Using UO Gateway 1.9 client and server on same PC (127.0.0.1) Set UO Gateway to "Remove Encryption" and server disconnects client with "Encrypted Client Detected" error. I specified both "Keep Encryption" and "Remove Encryption" with Razor (which is set to "Patch Client Encryption), server sees the client, client presents "Age of Shadows" splash, then hangs at "verifying Account". I forced window closure with "End Task". One of the Task Bar buttons was "Error" which was from Razor; it contained the message: "Razor was unable to initialize." "Error Code NO_TID Description: Could not find the Client's ThreadID" "This error means that Razor was unable to hook the client after it started. This is usually caused by errors in the client which cause it to terminate before it has finished starting up. Check to make sure yoour client is starting up properly." I don't know if this helps anyone else but I have not seen the information posted in the RunUO Forums. Razor forums suggest NO_TID is a client problem. Yet, I have no problem using this same client on UO Gamers. The client is 6.0.1.7 Patch 68 which may be the problem (too new a client?). Then again, I do not have a clear understanding of what client *should* be used with RunUO. I have seen a lot of posts referring to any number of clients, but some of these are old posts and many are not very clear to a noob such as myself. I have seen: "Get the latest client and patch it to the current level" but I also have gotten the impression that may no longer be an accurate piece of guidance. So maybe I should just ask, what client is the preferred client and patch level for RunUO 2.0 RC1? And if my existing client is sufficient, then my next set of questions would be the same as those shared by others in this thread: why does my client hang with Razor, or alternatively without Razor, kick me out for non-encryption when I have requested Encryption Removal in UO Gateway? Regardless of answers offered thanks for some great fun already! Thanks! I have learned a lot and I still know nothing. |
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#9 (permalink) |
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Newbie
Join Date: Jul 2007
Posts: 22
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OK.... For those who have had experiences similar to mine ... try this. It worked for me.
Disregard UOGateway Use Razor only (I have 1.09) Where Server is chosen on the Welcome Screen (if it doesn't come up enter a check mark on the General Tab next to "Show Welcome Screen" and restart Razor, set your pointer and hit backspace. Enter your 127.0.0.1 homeserver/same PC IP address. Be amazed when it works after having spent so many hours reading, trying alternate approaches, pulling hair, crying and so forth. (rofl - as if I'll not find more things that I have trouble with). Good Luck! |
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#10 (permalink) |
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Lurker
Join Date: Nov 2004
Age: 30
Posts: 2
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I am having the same problem. Installed Uo gateway, when i connect to server it says "encrypted client detected" and disconnects me. I also tried the Razor approach and it "we were unable to authenticate your login and so on. I ran a server a while back and I forgot how everything works LOL
Thanks for any help ![]() |
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