Anthony Castoro, I hope you burn in hell you lying faggot.
I still have an OSI account but I very rarely go on there because of all the attention they pay to the players. I mean, you're lucky if you don't have a GM following you all the time asking you how they can ease your life!
No but seriously I have a 3-year-old account and no vet rewards whatsoever. Why? Because it never asked me for them. I can't get them; I'm excluded from them for some mysterious reason.
I've emailed OSI countless times and paged 5 or 6 GMs on different servers and waited through the whole damn queve (they sure take a longass time to tell people they cannot help them with that!) to get the response, "For information on the veteran reward system, please visit our website,
http://guide.uo.com. Thank you and take care!", and once even the response, "Sorry, but GMs do not replace lost, or stolen items. Thank you and take care!"
I have, however, found ONE cool GM. He works in the west Britain area on Napa Valley, from The Sorcerer's Delight to the Graveyard areas around 9:00 AM CST. He is the only GM who has ever actually appeared to me, and he did return my lost items because of a bug which caused my corpse to disppear instantly.